Domestic Shipping

At Big Fashion Store, we make sure your clothes reach you quickly and safely within India. Here are our domestic shipping options:

International Shipping

We love dressing up the world! Big Fashion Store ships to select countries globally. Here’s what to expect:

• Standard International: 10-15 business days
• Express International: 5-7 business days

Shipping costs for international orders are calculated at checkout based on the weight of your clothes (e.g., dresses or jackets), package dimensions, and your location. You’re responsible for any customs fees, import duties, or taxes your country may charge. We’ll provide tracking details so you can keep an eye on your order.

Order Processing

We work hard to get your clothes to you as soon as possible:

• Most orders are processed within 1-2 business days after payment is confirmed.
• During busy times (like our festive sales or holidays), processing might take a bit longer—up to 3-4 business days.
• Once your order ships, you’ll get a confirmation email with a tracking number to follow your package’s journey.

Tracking Your Order

Want to know where your new outfit is? Here’s how to track it:

1. Log into your Big Fashion Store account.
2. Go to the “Order History” section.
3. Find your order and click on the tracking number to see real-time updates.

You can also use the tracking link in your shipping confirmation email to check your package’s status directly with the courier (like Blue Dart or DHL).

Shipping Restrictions

There are a few things to keep in mind when ordering from us:

• We can’t ship express or next-day deliveries to P.O. boxes due to courier policies.
• Remote areas (like some villages or islands) might have longer delivery times or extra fees—check at checkout.
• Some countries have restrictions on clothing items (e.g., leather goods). If an item can’t be shipped due to customs rules, we’ll let you know and refund you.

Free Shipping Promotions

We love giving you a great deal on shipping:

• Get free standard shipping on domestic orders over ₹999—perfect for stocking up on shirts, dresses, or accessories.
• We sometimes offer free express or international shipping during special promotions (like our Summer Sale).
• Keep an eye on our homepage or sign up for our newsletter to catch the latest shipping offers.

Delivery Issues

If something goes wrong with your delivery, we’re here to help:

• If your order shows as delivered but you haven’t received it, wait 24 hours—it might still be on its way.
• For delays, damaged packages, or lost orders, reach out to us within 7 days of the expected delivery date, and we’ll work with the courier to resolve it.
• If we can’t resolve the issue (e.g., a lost package), we’ll either resend your clothes or refund you, based on your preference.

Eco-Friendly Packaging

We care about the planet as much as we care about fashion:

• We use packaging made from recycled and recyclable materials whenever possible.
• Our shipping boxes and mailers are sourced sustainably to reduce waste.
• We’re always looking for ways to make our packaging greener while keeping your clothes safe during delivery.

Contact Us

Have questions about shipping or delivery? Get in touch with us:

• Email: shipping@bigfashionstore.com
• WhatsApp: +91 +918293685060
• Address: Berela, Hooghly, Berela, Berela, West Bengal, India, 712134
• Live Chat: Available on our website during business hours (Mon - Sat: 10:00 AM - 8:00 PM)